Video Conferencing options may seem confusing – Let us take care of it for you
Let Simple Cloud Networks help point you in the right direction. We offer a couple different solutions with endless configuration options. One of our solutions can help bring a video conferencing solution to your team. Whether that team is 10 or 10,000, we can help cut through the clutter.
And don’t think Video meeting… Think video and collaboration with Webex Teams which is included with your video conferencing. Webex Teams lets you create one-to-one or team workspaces and continue discussions before, during, and after the meeting ends, with messaging, stored shared content, digital whiteboards, and integrated calendaring. Don’t know what Webex Teams is capable of then you might want to take a look:
More to come on Webex Teams and Slack in a future blog post.
Now some background on why a video solution might be right for your organization
We all dread that feeling after an hour long meeting in the office that ended up being a complete waste of time. Often times, meetings do not deliver results and are unproductive. At the end of the day, meetings are costly now that teams are increasingly mobile and remote. One solution is to find a video conferencing solution that keeps everyone in sync with as few distractions and barriers as possible.
Why is it that so many meetings underdeliver? One explanation could be attendees attempting to multitask throughout the meeting and failing to focus on the main task at hand. When one person sends an email while someone is presenting, it usually means it is OK for all meeting participants to do the same.
How do you solve this problem? Video conferencing tools such as Cisco Webex allow participants to join from anywhere. Almost 90% of Webex Meetings users report shorter and more effective meetings.
Other modes of collaboration are great too, including instant messaging and desktop sharing. Especially when they are paired with a video conferencing service that keeps participants engaged.
Video conferencing tools aren’t only used for internal meetups. Differentiate your small or medium-sized business (SMB) by personalizing your customer service operations, with the same benefits for focus, context, and clarity that video brings to your own meetings.
Download the infographic below to see why Webex is unprecedented and unmatched!
5 attributes to prioritize to discover the top video conferencing software for your business
When finding the best video conferencing software for your SMB, see what it can do to engage mobile and remote workers as well. Focus on breadth and depth of the features and how they fit together. Use these five attributes to distinguish the best solution for your business. Simple Cloud Networks can help you find the perfect fit for your business!
1.) Video and audio quality
Video conferencing should provide excellent quality, far beyond that of a regular phone call. Background noise and choppy video are always something to avoid. We’ve all been in a meeting or two where some participants joined in an on-site conference room and others connected remotely via their laptops or dialed in from their phones while in transit. The quality of these different connections and the ensuing interactions are often highly inconsistent.
Webex has addressed this problem by delivering unparalleled video quality from anywhere. Join from a wide variety of desktop and mobile devices. And yes they have an App for that!
2.) Ease of joining and participating
The common experience of an in-person meeting that takes too long to start has, unfortunately, made a seamless transition to the video conferencing world. Thanks to features such as complicated PINs, as well as the rigamarole of needing to download dedicated apps, plugins, and more, it’s not unusual for 10+ minutes to be wasted right away.
The most difficult part of the meeting should never be joining from your device. With Webex you have options:
- Join from any web browser, with no download or configuration required
- Have the meeting join you, with the Call Me feature
- Schedule, start, and join from your toolbar with Productivity Tools
3.) Remote technical support
If your SMB maintains several remote offices or provides online customer service, video conferencing paired with features such as Voice over IP (aka VoIP) calling provides a powerful alternative to costly on-site visits and protracted back-and-forths over email.
Video provides hands-on and personalized support. A representative could walk someone through a fix with the help of visual aids after getting a live look at the problem. Desktop sharing and application access also comes in handy to get to a solution of your problem.
It is important to keep internal users happy and keep the engagement positive. Some internal users may be remote and possibly concerned about receiving adequate assistance from IT.
4.) Use case flexibility
Video conferencing can work equally well as a way for a small group to trade ideas and as a forum for literally thousands of meeting participants to listen to a keynote broadcast – as long as the right technology is in place.
You shouldn’t have to second-guess your video conferencing platform. To make your life easier, the best video conferencing software seamlessly integrates with the most commonly used productivity and collaboration tools. Combined with the platform’s reliable infrastructure, this broad compatibility lets you hold meetings on your terms.
Whether you’re hosting a big conference for 10,000 invitees or meeting with a remote team, a platform like Webex lets you get everyone together as easy as possible. Integrations with all major calendar software makes the journey incredibly simple.
5.) Cost-effective collaboration
By itself, a high-quality video conference is a reliable way to ensure more focused meetings. When you add in additional collaboration features such as screen sharing, call recording, and social media sharing, you provide even more of the context and interactivity that make video so useful in today’s world.
Being able to host a quick presentation within video chat lets you create productive, cost-effective meetings from any location. There is no need to invest time and money to physically get everyone together. You can even record calls and meetings if someone missed out and needs to play catch up.
No matter the size of your business, we can help you find the correct match for a video conferencing service.
